Frequently Asked Questions |
How long before i receive my products? - Throughout this site you will notice that each item has an expected delivery time within the product description page. In most cases this estimated time of delivery is over
exaggerated as we aim to provide products to our customers within 1-3 days. For out of stock items the average delivery time is 5-7 days (Within the U.K. and most countries in the E.U.). In rare cases whereby our suppliers are out of stock of a particular item then we will send an email to our customers stating an expected delivery time.
How Much does delivery cost?
- Orders over £20 come with FREE delivery within the U.K. and Europe. For orders under £20 there is a postage charge of £2.00
For International orders the following postage charges apply -
Order Value |
UK and Europe Postage Charges |
International Postage Charges |
Between £1 - £20 |
£2.00 |
£5.00 |
Between £20-£50 |
FREE |
£7.00 |
Between £51-£100 |
FREE |
£9.00 |
Over £100 |
FREE |
£10.00 |
All postage charges are automatically calculated prior to ordering. Please note that for International orders the customer is responsible for import taxes that may apply!
What countries do you ship to? - World-Of-Magic sell and ship items worldwide, all payments are made in UK pounds.
What Methods of payment do you accept? - We accept credit card payments (Visa, Mastercard or American Express), delta and solo card payments
and also cheque's / postal orders.
Is paying for my order by credit card safe? - Paying by Credit Card is totally safe with World-Of-Magic, we use a world leading online payment processor to process all of our online payments. The online payment processor that we use enforces the latest security measures to ensure that no third party can obtain your credit card details. In fact it is actually safer to pay online using a credit card than it is paying over the phone.
Can i pay using my credit card over the phone? - Yes, simply call
0845 838 6182 with your order details, please note that as we are based in the UK our times of business for telephone orders are between 11.30am to 5pm GMT, Mon-Sat.
What format are your DVD's? - All DVD's provided by World-Of-Magic are region free - which means they can be played in any country, and are NTSC Format which will play in all modern DVD players.
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